Here are those rewrites for 3.3 on turning passive and aggressive requests into assertive ones.

A.  Excuse me. I see we're all in a big rush and the line is very long. I'm also in a big rush. Would you mind not cutting in line? That would be the fairest way to handle this situation.

B.  We’ve been getting more calls than usual recently, and I feel like I’ve been answering most of them. I’d appreciate it if you could take your share of the calls. That way we can both get our other work done.

C. I understand that the bedpans need to be cleaned, but I’ve been the only one doing this. Could you possibly ask someone else to do it this time? I won’t mind doing it so much if I’m not the only one doing it.

D. It’s my son’s birthday next Saturday, and my family would like to have a party for him. Is there any chance you could switch shifts with me ?I’d really appreciate it. When you have a special occasion in the future, I’d be happy to switch with you.

E. I have a lot of other tests to run this morning, too, so I’m not sure I’ll be able to finish everything by noon. Do you think it would be possible to get some extra help here this morning so we can finish all of the tests?

F.  Sonia. I was hoping to go to Vegas with my friends on November 12 and 13. Could you possibly not schedule me for that day? I can work some of the other less popular shifts before or after those dates.