Hi, my name is Terri Massin and I'm the instructor of City College's ESL 20, 23 and 26 courses which are also taught as noncredit ESLV 3842, 3843 and 3844. These classes are also called English for Health Communication and Careers. They are taught at the Downtown Campus on Tuesdays and Thursdays 12:00-2:30.

Please enjoy this blog. It's a place where I post articles, videos, websites for assignments, information about volunteering, help with pronunciation and vocabulary. Most of the information is for people who want to work in the health care field, but some of it is just helpful for anyone interested in health.

It would be FABULOUS if you wrote comments when you look at the blog. Then I know that people are reading and using the blog. You can sign in as Anonymous, but then at the end of your comment, please write your name (the one I call you in class) and which class (if any) you're in. THANKS A LOT!
Terri

Tuesday, September 29, 2009

Monday, September 21, 2009

More information on WizOrder from Module 2 Unit 4

Read about it here.
This is from Vanderbilt University Medical Center.

Wednesday, September 16, 2009

Information about career workshops at Ocean Campus

CITY COLLGEG OF SAN FRANCISCO
CAREER DEVELOPMENT & PLACEMEMNT CENTER
(OCEAN CAMPUS)
Fall 2009 Workshops/Seminars:
Presented by
Josephine M. Ubungen, CDPC Counselor

1. “Nursing as a Major”, Tuesday, Sept. 15, 12:00-1:30pm,
Rosenberg Library, room R-301. (Speaker, Nursing Department Chairperson, Annie Chien.)



2. “Writing a Winning Resume”, Thursday, Sept. 17, 1:00-2:00pm, S121.

3. What is a Liberal Studies Major?” Wednesday, Sept. 23, 1:00-2:00pm, Rosenberg Library, room 304. (Speaker, Doris Fendt, SFSU Community College Outreach Coordinator)


4. “Interviewing Skills for Asian American & Pacific Islander Students”, Wed., Oct. 7, 1:00-2:30pm, Rosenberg Library, room 304.


5. “Career Options in Health”, (Series of separate workshops)

• “Radiation Oncology Technology”, Thursday, Oct. 22, 12:30-1:30pm, Rosenberg Library, room 304. Speaker: Kyle Thornton, Department Chairperson
• “Health Information Technology”, Thursday, Nov. 19, 2:30-3:30pm, Rosenberg Library, room 305. Speaker: Marie Conde, Department Advisor.
• “Pharmacy Technician”, December (TBA)

Patient-Centered Assessment

A long and difficult reading, but very useful.

Monday, September 14, 2009

Wednesday, September 2, 2009

Mission's One Stop August Schedule

Click here.
I'm not sure when these schedules will be updated or if the link will be the same.

Civic Center One Stop Services

Click here. This is the August schedule.

Chinatown One Stop-Job Search help

Click here for calendar.

Response letters for 1.6

Response Letters

Response Letter A


Dear New Kid on the Block,

You just need to follow a few simple rules to make a good first impression.

q Arrive on time. The best way to make a bad impression is to show up late.
q Be enthusiastic. Show interest in your work and co-workers.
q Show that you are willing to work with other people. Listen carefully, and ask questions. Be helpful.
q Be professional at all times. Dress appropriately, use professional language, and avoid office gossip.

Remember to do everything in moderation. If you are overfriendly or overly helpful, it will make other people feel awkward. You will have time to get to know people and show that you’re a good worker as time goes on.

Sincerely,

Ms. Jobsmart

Adapted from: Medhunters.com. www.medhunters.com. Retrieved 11/2/04.

Response Letter B


Dear Not Up To Speed Yet,

First, realize that you wouldn’t have been hired if you weren’t qualified. You are! What you’re feeling is completely normal.

Even if you have worked in the same position before, you are working in a new environment now with different co-workers and managers. This workplace is unfamiliar to you with new policies and procedures, and possibly new equipment. You’re being bombarded with more information than you can process, and you may be having a bit of “culture shock” from the new environment.

So what can you do about it? Don’t sit back and suffer quietly. Be proactive.

q Did you receive an Employee Handbook? If you didn’t, ask for one. If you did, look for the answers to the questions you have about policies and procedures, the department, or the health care institution.
q The Employee Handbook may not have all of your answers, however. Some of your questions might be about the unspoken “corporate culture” in the hospital or office. You can get answers to these questions in two ways: observing what others do, and asking your co-workers or supervisor. Don’t worry that you will look stupid by asking questions; it’s a natural part of starting a new job. You’ll be better off asking questions than continuing to do something wrong.
q Even if you find all of the answers you’re looking for in the Employee Handbook, talk to your co-workers, anyway. Get to know them, and before long, you’ll be feeling less overwhelmed.

After you’ve learned the ropes, help the next new person in your department so they won’t have to feel as lost or confused as you did when you started.

Sincerely,

Ms. Jobsmart

Adapted from: Medhunters.com. www.medhunters.com. Retrieved 11/2/04.








Response Letter C


Dear Think I Can Make Things Better,

When you start a new job, it’s natural to compare it to your old one, especially when you really liked your previous job. This makes it tempting to try to bring aspects of your old job into your new job.

It’s great that you want to make your new unit as efficient as your old one, and it’s understandable to think, “If only they would do it like this, it would be so much better.” However, if you suggest changes right after you’ve started, people might resent you for it, whether you’re a supervisor or a staff member. Give your new unit a chance. Be open-minded and ask questions about why they do things the way they do. Then, if you really think you can suggest something that will improve things later on, your suggestions will carry more weight. You can say something like, “I know we do this for this reason, but have we thought about trying this for this reason and this reason?”

Waiting also lets you learn how to best make your suggestion. For example, if you’re a supervisor, you’re going to want your staff to be as open to the change you want as possible. If you wait, you might be able to find out the best method for making sure that happens. If, on the other hand, you’re a staff member, you want your supervisor to be as receptive as possible to your suggestion and you may find that a particular approach or time is better than others. If you rush to give your suggestions, your suggestion may fall on deaf ears.

Get to know your unit and the people you’re working with better before you suggest changes.

Sincerely,

Ms. Jobsmart

Adapted from: Medhunters.com. www.medhunters.com. Retrieved 11/2/04.












Response Letter D


Dear Want My Boss to Like Me,

The best thing you can do is to figure out what makes your boss happy and what drives her crazy. Try to understand your boss. For instance, what does she care about? How does she communicate? Think about where your boss falls on the following continua:

ß Big picture vs. details
ß Direct vs. indirect
ß Social vs. non-social
ß Perfectionist vs. good enough is good enough
ß Intellectual vs. emotional
ß Results-oriented vs. process-oriented

Accept that your boss is your boss. Even if you are the kind of person who resists authority, you need to accept that you usually need to follow your boss’s orders. Also, accept that it’s not likely that you’ll be able to change your boss. Focus instead on changing yourself. Think about your attitude and how you interact with your boss.

When you want to present ideas to your boss, do so wisely. Most bosses like employees who give occasional suggestions. If you give too many, your boss may think you’re wasting time or that you are a know-it-all. If you never make any suggestions, your boss may think you are not contributing enough to the organization. Choose to present ideas that you think your boss is most likely to accept. Does she appreciate ideas about technology, people-management tips, or ethical concerns? Present your ideas in a way your boss would prefer – by phone, by email, or in person. Does she prefer brief or detailed descriptions? Finally, phrase your idea in a way that preserves her self-esteem. For example, “I’m wondering if this might be a good idea. (Your idea.) What do you think?”

Frequently ask for feedback by simply asking, “How am I doing?” If you are criticized, try to really listen. Do not disagree on the spot. Ask questions to better understand the criticism. Then thank your boss, go away, and think about it in private. If you still think the criticism was off-target the next day, gently respond by saying something like, “I’ve given a lot of thought to what you said. I’m wondering if you had all the information. (Other information you have.) What do you think?”

Last, but not least, praise your boss. Everyone likes to be told what they do well, even bosses!

Sincerely,
Ms. Jobsmart

Adapted from: Nemko, M. 2004. San Francisco Chronicle. 10/31/04. What Works: Getting Your Boss to Love You.

Tuesday, September 1, 2009

Website to find out wages/salaries

This is the listing for LVNs. This is just one example. You can search for a particular position. Click here.